Phone: (780) 373-2114


Staff Orientation is a Marathon, Not a Sprint


Board Development


Successful Boards

  • Have a vision.
  • Are prepared.
  • Reduce risk.
  • Know their role.


Why Us?

  • We have been involved with boards for over 25 years and have been on both sides of the fence – as board members and as senior staff.
  • We provide boards with clarity on their job in relation to the job of staff.
  • We ensure board members clearly understand what they need to do, when and how.
  • We help minimize board and organizational risk through information about the realities of board governance!


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Failing to plan is planning to fail! Today’s preparation determines tomorrows achievement.

Why Plan?

The purpose of planning is not to write a plan - it is to increase your ability to serve your mission. Planning allows you to take charge and direct your organization’s future instead of having others dictate what you will do with what you have. Strategic Planning is a process whereby an organization makes choices about:
  • Why do we exist?
  • What are the major goals of this organization?
  • What resources do we need for a successful future?
  • Who will be our customers
It offers an organization a way to:
  • Demonstrate focus and stability
  • Communicate direction
  • Attract new board members
  • Be accountable
  • Minimize risk

Why Us?

NCG INC. guides discussion and decision-making allowing for full participation by key stakeholders.  We use the engaging Seven Management Tools such as Affinity Diagram, Interrelationship Diagraph, and Radar Gap for generating full participation.  We use these tools for strategic planning, focus group sessions, round table discussion groups, staff meetings, information session, etc.
[/tab] [tab title="Policy Development"]
When was the last time you reviewed your By-laws? By-laws guide your organization in its actions. As your organization evolves your by-laws should be updated. Do you have governance policy for your board? Governance policy informs your board about its role and responsibilities, relationship to its senior staff and community, how decisions are made and when and how things get done. Board members change and policy ensures stability, continuity and accountability. Click here for a copy of our governance policy outline for nonprofits. Do you have the time and skill to develop them? If not – contact us now!
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We know the challenges of being a board member. Too often you are asked to serve and expected to know what that means. Investing in Board Training Pays Off!
  • Board member involvement increases.
  • Board meetings are meaningful and focused with time spent on critical topic areas.
  • The board and executive director work in partnership because they understand their roles and relationship to one another.
  • The board assumes responsibility for its governance role.
  • Board members are more confident in decision-making.

Course Outline - Creating a Great Board of Directors

  • 10 Things A Great Board Always Does
  • 10 Things A Great Executive Director Always Does
  • Three Types Of Boards
  • Board And Executive Director Roles
  • Creating A Code Of Conduct For The Board & Senior Staff
  • Creating Conflict Of Interest Policies
  • Creating A Board Manual
  • Board Liability
  • Board Recruitment And The Nominating Committee
  • Executive Director Performance Appraisal
  • Disciplinary Action Of The Executive Director
  • Committee Terms Of Reference
  • Board Involvement In Decision-Making
  • Indicators Of An Effective Board-Executive Director Relationship
  • Strategic Planning
  • Bylaws
  • 20 Things Every Board Member MUST Know About His/Her Organization
  • Frequently Asked Questions
  [/tab] [tab title="Minimize Risk"]

Avoiding Risk Is Impossible

Risk is the possibility that something harmful or undesirable may happen. This could include harm, injury, or abuse to your organization’s clients, volunteers, board members, employees, property, or reputation.

Managing Risk Is Vital

Risk management is a process that should be integrated into all aspects of your organization's management. Risk management is the ongoing process of:
  • Identifying and prioritizing risks;
  • Developing a written action plan for each significant risk;
  • Sharing the plan with staff and providing training if necessary; and,
  • Monitoring and updating the plan where necessary.

The Five-Step Process

  1. Identify, assess, and document your program’s risks.
  2. Establish and implement procedures for screening, supervising, and evaluating volunteers.
  3. Make sure you have appropriate insurance coverage.
  4. Develop and use a code of ethics for volunteers.
  5. Develop, monitor, and communicate written policies and procedures.
Click to see article

Sample practises that minimizes risk in nonprofit organizations:

  • Governance policy including board job descriptions, conflict of interest policy, executive director evaluation process
  • Strategic planning
  • Succession planning
  • Sufficient insurance such as Error and Omission Insurance for the Board
  • Solid financial practices and monitoring
  • Investment policy
  • Board understanding its role and responsibilities
  • Client and volunteer policy and practices
  • Knowledge and adherence to applicable legislation

We can help you to develop and implement your plan.

  • A succession plan for board and senior staff
  • An executive director performance appraisal process
  • Governance policy including practices for monitoring operations
  • Board education
  • Job descriptions for board, staff and volunteers
  • A strategic plan
We can help you in time of crisis by providing day to day management support.
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Recommended Resources



Untitled design (1)“Karin Naslund from the Naslund Consulting Group Inc. was excellent to work with, and provided exactly what we needed. The training for our Board of Directors on their role and responsibilities as well as facilitating goal setting and the development of a strategic plan was clear, concise, and thorough. I would strongly recommend NCG for any future board training that you may be contemplating.”
– Wes Baerg, Executive Director, Beaver Emergency Medical Services

test03“We, at Ability Development Services, have used the Naslund Consulting Group Inc. many times, especially for supervision training and strategic planning. We were extremely pleased with the outcome and highly recommend this company to anyone.”
– George Zaychkowsky, CEO, Ability Development Services

Untitled design“Karin’s strong leadership, let the Community Advisory Board on Homelessness through a clear process to develop a vision, mission and strategic plan that we can be proud of. Thank you Karin for facilitating two days, of fun, hard work, and great results!”
– Katherine Sheppard, Homeless Initiatives Supervisor, Community Social Development, City of Grande Prairie

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