Board Development

Overview | Naslund Consulting

Building Nonprofit Organizations from the Inside-Out

Meet your volunteer board role with confidence and skill.

Dear Board Members,

I know what it’s like to be new on a board and left trying to figure out what is going on.  Everyone else seems to have the answers, but trust me, they don’t always know all they should.  More likely, they have been on the board for awhile and have picked up bits and pieces through time.  I have sat around the board table lost as the rest of the board seems to talk a foreign language using lingo and acronyms. It took me a year to figure things out while asking a ton of questions while always wondering, should I known that?  My feelings of incompetence, frustration and uncertainty resulted from poor board orientation practises.  

I have also been an Executive Director working with volunteer boards.  My first job following university  was working for a nonprofit  with four different volunteer boards with different mandates and needs – that was initiation by fire.  Then I became an executive director supporting a board that took responsibility for themselves and the organization.  Over 15 years,  I learned how to help the board fulfill their role with confidence and skill.  We focused on education, communication, role definition, responsibility, and accountability.   As the organization grew, I worked with the board to transition to a policy board – the kind of board that stays out of  day to day management because they trust their skilled staff,  who know their jobs supported by policy, procedure and accountability measures.  

A conscientious board positions their organization to win by….

  • Having a vision, a plan, and accountability measures in place.
  • Being prepared for growth, cutbacks and sustaining what is.
  • Setting policy and practises for reducing risk.
  • Knowing their role.

Let me help you to be the kind of board your organization needs!

Why Us?

NCG INC. guides discussion and decision-making allowing for full participation by key stakeholders.  We use the engaging Seven Management Tools such as Affinity Diagram, Interrelationship Diagraph, and Radar Gap for generating full participation.  We use these tools for strategic planning, focus group sessions, round table discussion groups, staff meetings, information session, etc.

      Board Development Services

      Why Plan?

      The purpose of planning is not to write a plan – it is to increase your ability to serve your mission. Planning allows you to take charge and direct your organization’s future instead of having others dictate what you do with what you have.

      Strategic Planning is a process whereby an organization makes choices about:

      • Why do we exist?

      • What are the primary goals of this organization?

      • What resources do we need for a prosperous future?

      • Who will be our customers?

      It offers an organization a way to:

      • Demonstrate focus and stability.

      • Communicate direction.

      • Attract new board members.

      • Be accountable.

      • Minimize risk.

      When was the last time you reviewed your By-laws?

      By-laws guide organizations to act. As your organization evolves your by-laws should be updated.

      Do you have governance policy for your board?

      Board members change so governance policy ensures stability, continuity, and accountability.

      Governance policy informs board on:  

      • Roles and responsibilities.
      • Relationship to senior staff and stakeholders.
      • How decisions get made, by whom and when.

      And more.

      Click here
      for a copy of our governance policy outline for nonprofits.

      Do you have the time and skill to develop them?

      If not – contact us now!

      Invest In Your Board To Reduce Organizational Risk And Improve Board Engagement

      When Boards are knowledgeable:

      • Board meetings are meaningful and focused with time spent on the important stuff.
      • The board and executive director work in partnership because they understand their roles and relationship to one another.
      • The board assumes responsibility for itself and the job they have taken on.  
      • Board members are more confident in decision-making.

      Creating A Great Board Of Directors

      Cover All Topics in Two Days or Pick and Choose What Your Organization Needs

      • 10 Things A Great Board Always Does
      • 10 Things A Great Executive Director Always Does
      • Three Types Of Boards
      • Board And Executive Director Roles
      • Creating A Code Of Conduct For The Board & Senior Staff
      • Creating Conflict Of Interest Policies
      • Creating A Board Manual
      • Board Liability
      • Board Recruitment And The Nominating Committee
      • Executive Director Performance Appraisal
      • Disciplinary Action Of The Executive Director
      • Committee Terms Of Reference
      • Board Involvement In Decision-Making
      • Indicators Of An Effective Board-Executive Director Relationship
      • Strategic Planning
      • Bylaws
      • 20 Things Every Board Member MUST Know About His/Her Organization
      • Frequently Asked Questions

      We Train Boards So They Are Confident, Competent And Working As A Team


        Avoiding Risk Is Impossible

        Risk is the possibility that something harmful or undesirable may happen. This could include harm, injury, or abuse to your organization’s clients, volunteers, board members, employees, property, or reputation.

        Managing Risk Is Vital

        Risk management is a process that should be integrated into all aspects of your organization’s management. Risk management is the ongoing process of:

        • Identifying and prioritizing risks;
        • Developing a written action plan for each significant risk;
        • Sharing the plan with staff and providing training if necessary; and,
        • Monitoring and updating the plan where necessary.

        The Five-Step Process

        1. Identify, assess, and document your program’s risks.
        2. Establish and implement procedures for screening, supervising, and evaluating volunteers.
        3. Make sure you have appropriate insurance coverage.
        4. Develop and use a code of ethics for volunteers.
        5. Develop, monitor, and communicate written policies and procedures.

        Click to see article

        Sample Practises That Minimizes Risk in Nonprofit Organizations:

        • Governance policy including board job descriptions, conflict of interest policy, executive director evaluation process
        • Strategic planning
        • Succession planning
        • Sufficient insurance such as Error and Omission Insurance for the Board
        • Solid financial practices and monitoring
        • Investment policy
        • Board understanding its role and responsibilities
        • Client and volunteer policy and practices
        • Knowledge and adherence to applicable legislation

        We can help you to develop and implement your plan.

        • A succession plan for board and senior staff
        • An executive director performance appraisal process
        • Governance policy including practices for monitoring operations
        • Board education
        • Job descriptions for board, staff and volunteers
        • A strategic plan

        We can help you in time of crisis by providing day to day management support.

        “Karin Naslund from the Naslund Consulting Group Inc. was excellent to work with, and provided exactly what we needed. The training for our Board of Directors on their role and responsibilities as well as facilitating goal setting and the development of a strategic plan was clear, concise, and thorough. I would strongly recommend NCG for any future board training that you may be contemplating.”

        Wes Baerg

        Executive Director, Beaver Emergency Medical Services

        “Karin’s strong leadership, let the Community Advisory Board on Homelessness through a clear process to develop a Vision, mission and strategic plan that we can be proud of. Thank you Karin for facilitating two days, of fun, hard work, and great results!”

        Katherine Sheppard

        Homeless Initiatives Supervisor, Community Social Development, City of Grande Prairie